All Collections
Getting Started
How can I reset my password?
How can I reset my password?

How to change or retrieve your login info

Tamina avatar
Written by Tamina
Updated over a week ago

If your school uses an LMS integration (like Blackboard, Brightspace, Moodle, etc.) for students to log in, you don’t have a password. Go back to your course page and click the link. It should take you straight into your webtext.

If you are supposed to log in through our website, you can find a “Forgot your password?” link on our main sign-in page, right below the Sign In button.

Or you can simply send yourself a password-reset link

Soomo sign-in page with arrow pointing to Forgot Your Password link under Sign In button.

Get in touch with us if you would like to know how to change the email address associated with your account. 

If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET

Did this answer your question?