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I’m taking the same class again. Do I have to pay twice?
I’m taking the same class again. Do I have to pay twice?

What to do if you’re retaking a course that uses the same webtext you’ve already paid for in the past

Tamina avatar
Written by Tamina
Updated over a week ago

You do not have to pay for the same webtext twice.

If you bought a passkey from your school bookstore in the past and never used it, you can use it now for a webtext of equal value. If you have any trouble with that, let us know. 

If you redeemed a passkey after clicking a course link in the past, click the link in Blackboard/Brightspace/Moodle/Canvas again at the start of the new term, and your payment will automatically be transferred to your new section.

If you signed in directly through our website in the past, give us a call. We can transfer your payment from the old webtext to the new one for you. 

If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET

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