Some courses require a passkey to access the webtext. A passkey is a 13-digit code that starts with the letters WT (for example, WTYZABCDEFG12). If your school uses passkeys, youâll be prompted to enter one the first time you access your webtext.
Note: Be careful not to confuse your passkey with the bookâs ISBN! Both have 13 digits, but an ISBN always starts with the number 9.
Passkey purchase and delivery
Your school bookstore is the only place you can purchase a passkey. Once purchased, the bookstore handles the delivery, which can sometimes take up to 48 hours. Depending on your schoolâs setup, you will receive your passkey in one of the following ways.
Through your LMS or digital bookshelf: delivered directly to your course dashboard or digital library
Via email: sent to your email by the bookstore
In person or by mail: printed and handed to you at the bookstore counter or sent to you by mail
Passkey support
If you purchased your passkey and havenât received it yet, please contact your school bookstore. Theyâll be able to help with questions about your passkey purchase and delivery.
If you have your passkey but it isnât working, get in touch with us! Weâre happy to help.
If you have any questions, click the Soomo Messenger button in the lower-right corner. You can also contact us using the information below.
(888) 240-0314
MondayâFriday 9 a.m.â9 p.m. ET
SaturdayâSunday 1 p.m.â9 p.m. ET
âsupport@soomolearning.com