Some schools use a link on their website to help students enter the webtext. This link opens a new window that logs you in automatically. 

If that new window fails to open, your browser’s popup blocker could be the reason why. 

In most browsers, a small message will appear to notify you that a popup window has been blocked. The message should contain a button that you can click to allow popups to open. 

Chrome

  1. In Chrome, it is located in the address bar, where you type web addresses: 

    “Pop-up blocked” warning in the right-hand side of Chrome’s address bar.

  2. Click “Always allow pop-ups” and then click “Done.”

    Opened pop-up blocker menu in Chrome highlighting “Always allow pop-ups from [the current URL].”

Edge

  1. In Edge, you will see a banner across the bottom of the screen. Click the “Always Allow” button.

    Banner in Edge with the “Always allow” button highlighted.

Firefox:

  1. In Firefox, you will see a banner across the top of the page. Click “Options.”

    Banner in Firefox at the top of the page highlighting the “Options” button.
  2. And then click “Allow pop-ups.”


If you have clicked the link on your school’s website and don’t see the webtext or one of the above messages, then you will need to go into your browser settings and turn off the popup blocker manually.


If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

888-240-0314
Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET
support@soomolearning.com

Did this answer your question?