Resetting multiple-choice questions
Most webtexts allow you to reset the multiple-choice questions, giving you the opportunity to check your understanding of the material and improve your score. Sometimes the number of times you can reset is limited, so read all instructions carefully.
The reset button will clear your responses for all the multiple-choice questions on that page. If you answered just one question incorrectly, you may want to review your responses to the other questions on the page before clicking the reset button. Only the questions on that page will be reset; your responses to questions on other pages will remain.
The reset button will only become clickable once you’ve answered at least one question on the page. For pages with a limited number of resets, it will become clickable after you’ve answered all of the questions on the page.
When you reset questions, your score will temporarily drop until you answer them again. You’ll receive a warning message before you reset. If you don’t want to see the warning message again, you can disable it by checking “Please don’t remind me about this anymore.”
Note: If you don’t see a reset button, you can ask your instructor if they would be willing to give you another chance by resetting the page for you.
Resetting open-ended questions
You can edit your work in short-answer questions and response boards. After you post your response, you’ll see the Unpost & Edit button, which will allow you to revise your answer.
When you unpost your response, you’ll receive a warning message letting you know that your score will temporarily drop until you post a new response. If you don’t want to see the warning message again, you can disable it by checking “Please don’t remind me about this anymore.”
Keep in mind that your instructor can review your work and ask you to make changes.
Return to Soomo Learning - WGU Student Help Center
If you have any questions, click the Messenger button in the lower-right corner. You can also contact us using the information below.
888-240-0314
Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET
support@soomolearning.com