For multiple-choice questions, if you see a reset button on that page, then you can try again. Be sure to read all warning messages. Sometimes the number of times you can reset is limited, so read all instructions carefully. 

If you don’t see a reset button, ask your instructor if they would be willing to give you another chance by resetting it for you. 

The reset button is located on the bottom of each page. 

You are not penalized for resetting multiple choice questions. The webtext counts for credit whatever you've answered on your most recent attempt. 

Short-answer questions and response boards cannot be edited once you click Post or Submit. Email your instructor and ask if they will unpost it behind the scenes for you so that you can revise your response and resubmit it. 

If your school uses an LMS (such as Blackboard, Brightspace, Canvas, Moodle, etc) then please note that it may take up to ten minutes for all of your points to appear. Contact us if you're not sure why you have the score that you do. 

If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

Monday–Friday 9 a.m.–9 p.m. ET
Saturday–Sunday 1 p.m.–9 p.m. ET

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