A passkey is a 13-digit code that starts with the letter W.

(Be sure not to confuse it with an ISBN number! Those also have 13 digits but they start with the number 9.) 

Your school bookstore is the only place you can purchase a passkey. They are responsible for getting it to you after you purchase it. 

The passkey might be in an envelope handed to you at the counter, in a letter sent to you in the mail, or in an email sent by the bookstore.

If you bought a passkey but haven't received it yet, call the school bookstore for help.

If you've already received your passkey but are having trouble with it, get in touch with us! 

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If you have any questions, click the Messenger button in the lower right corner. You can also contact us using the information below.

888-240-0314
Monday-Friday 9am-9pm ET
Sundays 1pm-9pm ET
support@soomolearning.com 

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